View Full Version : Gold Member FTP
Xavandar
07-28-2011, 12:13 PM
Sorry in advance if I should have posted this in one of the multitude of other threads instead of creating my own, I'm rather new to forum etiquette and it varies depending on the site.
Hello, I donated to the hyper-spin project on July 24th and have been patiently waiting for my ftp access. The only official thread I could find is this one /forum/showthread.php?t=1298 (I'm unable to post full links) which asks to send an email to badboybill which I did the day that I donated asking for access to FTP. I later then found information in forum threads saying to not email, but PM him which I also did.
I guess I'm just having a hard time finding any sort of official post regarding exactly what to do and exactly how long the process will typically take. I was expecting some sort of sticky somewhere with the details, and while I have looked around quite a bit, I may just be overlooking it.
Regardless if someone could just double check that what I have done is the correct manner in which to receive FTP access it would be appreciated. Thanks!
billhicks
07-29-2011, 08:31 AM
Looks like you have gold status
Xavandar
07-29-2011, 10:58 AM
I'm aware I have gold status, this inquiry is about FTP access. I still have yet to receive it and it's been about an additional 24 hours since I posted this. I would just like to know where to find official information and how long it typically takes to get FTP access. It's been five days since I donated, I received my gold status, but still have yet to receive any FTP information.
Hypnoziz
07-29-2011, 11:11 AM
Send a private message (not visitor message) to BadBoyBill to receive FTP access. You'll have to give him a little bit of time after you send the message because he'll need to generate your access information manually.
Xavandar
07-29-2011, 01:54 PM
I stated in the original post that I've already done that, so I guess that checks off that I did the correct thing. I found a thread that said to email him while browsing and I also sent him a PM. I PM'ed maybe three days ago and emailed about five or so.
How long is it typically supposed to take? I'm antsy to be able to start working on my hyperspin project, and have a lot of stuff to download.
Xavandar
07-30-2011, 10:54 AM
Another day and still no response. I'm beginning to get frustrated now as I've donated FIVE days ago now and still am yet to receive my FTP. Not all the wheels are available on the main site for me to download and I love the project so I decided to go ahead and help out by donating.
I opened this thread a couple days ago and am still yet to receive a response that answers my question. It's a simple question warranting a simple answer by someone who has donated to the project. There are people PM'ing me now asking me if I've gotten my FTP access because there on the fence about donating and don't want to wait a week before receiving it.
I donated a pretty big chunk of change (for my income allowance) specifically to get access to FTP. I've been patient, scoured the site for official information regarding directions and time frame (which is not easy to find), made a post a handful of days ago that has still not got a meaningful response.
I'm sorry if I'm coming off overly angry about this, all I want is my FTP access, I feel like my reward for donating has been to be left clueless and unhelped. Just to be clear I love this project, the only reason I'm upset is because I want to know how long it's supposed to take; it is taking longer than I expected it to. If someone could please respond and let me know if BB is on vacation, or if the FTP server is broken, or whatever in the world is going on it would be greatly appreciated.
And if the average wait time is supposed to be about a week than I'm sorry about this thread but I can not find official information to save my life. I can only find other peoples thread and Circo estimating a couple of days, in which it has been longer than that for me.
likwidtek
07-30-2011, 11:16 AM
Yikes, that sucks. I just signed up and paid too. Hopefully we both get access today. I'm crazy excited to get going on this right now. :)
shaolin
07-30-2011, 11:52 AM
Yikes, that sucks. I just signed up and paid too. Hopefully we both get access today. I'm crazy excited to get going on this right now. :)
i wonder how long that guy took before he got through, i've been waiting 4 days and have pmed bill with no response.
likwidtek
07-30-2011, 11:54 AM
he posted just a few hours ago. So it looks like it's been 5 days for him and nothing. You've been waiting 4.
Dude, I don't want to wait a week, I hope it's just a glitch or something. It sucks because emumovies accepts paypal the exact same way and you get FTP access instantly.
Hypnoziz
07-30-2011, 12:07 PM
If someone could please respond and let me know if BB is on vacation
BBB got back from Comic-Con a few days ago. He's most likely busy sorting out the various items he purchased.
or if the FTP server is broken
The FTP server is up and running without issue. Access to FTP is provided through a manual process, which is why you'll have to wait until BBB can get around to generating your login.
Xavandar
07-30-2011, 01:40 PM
Yeah I was generalizing with what was going on with BB, I'm assuming he's busy I just wish I knew ahead of time how long it would take to get access. I'm antsy and excited to finish up my cabinet, and was hoping it wouldn't take this long. I'm also a member at emumovies and their FTP service is instant so I guess I was assuming it would be similar and not a long wait.
nerdyboy23
07-31-2011, 01:53 AM
i too am also waiting for my FTP access!
Xx_Strike_xX
07-31-2011, 11:04 AM
Just hang in there guys. I had to wait a few days to but its well worth it.
Xavandar
07-31-2011, 11:10 AM
I check this site every morning when I wake up only to be disappointed that I am still yet to receive my FTP information. I understand that the FTP is a perk for the donation but I'm beginning to feel scammed at this point. I feel as if this amount of time with no moderators being able to help me after I paid money to help this site out is getting ridiculous... I've been waiting days with no official response, as far as I'm aware it's supposed to take 24 hours on average. All I want to do is finish my cabinet, but if I'm going to be unable to receive FTP I would rather just have my donation back as that is the main reason for it. Not all the wheels are available on the website so FTP is required to get them.
If I could just get any sort of response from a moderator clearing this situation up it would greatly ease my worries. I would just like to know that they are still giving out FTP for gold members and that it will be done on day X. The official information seems to point to 24-48 hours and it's been over double that for me so obviously something is messed up somewhere.
Circo
08-01-2011, 01:27 AM
You sent Badboybill a pm right? It's 24-48 from the time you send him a pm.
I check this site every morning when I wake up only to be disappointed that I am still yet to receive my FTP information. I understand that the FTP is a perk for the donation but I'm beginning to feel scammed at this point. I feel as if this amount of time with no moderators being able to help me after I paid money to help this site out is getting ridiculous... I've been waiting days with no official response, as far as I'm aware it's supposed to take 24 hours on average. All I want to do is finish my cabinet, but if I'm going to be unable to receive FTP I would rather just have my donation back as that is the main reason for it. Not all the wheels are available on the website so FTP is required to get them.
If I could just get any sort of response from a moderator clearing this situation up it would greatly ease my worries. I would just like to know that they are still giving out FTP for gold members and that it will be done on day X. The official information seems to point to 24-48 hours and it's been over double that for me so obviously something is messed up somewhere.
Neither myself nor any moderators have anything to do with FTP accounts. The only one that handles that is BadBoyBill. Per the directions when donating you are to send a PM (Private Message) to BadBoyBill requesting FTP access.
Xavandar
08-01-2011, 11:16 AM
Yeah I had sent him a PM on the morning of the 27th. I just finally got my FTP information today though, so I'm happy everything checked out. All in all it took eight days for me to get my FTP access, two days to get gold status plus six days to get FTP information PM'ed back.
You sent Badboybill a pm right? It's 24-48 from the time you send him a pm.
Yeah that's the reason I opened the thread was because it was taking longer than the official time and I wanted to make sure I had taken the correct steps.
I'm happy now that I have it, and my problem has been resolved so this thread is done and I appreciate those that took the time to try to help me.
Circo
08-01-2011, 02:01 PM
Great news, sorry you had a wait, but now the real time suck can begin ;)
fewpeople
08-04-2011, 03:09 AM
im still @ the stage of waitng for my payment to be approved, suppose ive got a long time to wait then.
Circo
08-04-2011, 07:51 AM
i would go ahead and send the pm
fewpeople
08-04-2011, 02:44 PM
i replayed to the "Your donation will be checked and you'll receive another PM if/when it's confirmed." message, so i don't think im past that part yet.
emu movies was fast @ least :P
i replayed to the "Your donation will be checked and you'll receive another PM if/when it's confirmed." message, so i don't think im past that part yet.
emu movies was fast @ least :PEmumovies is also automated as that's his business model... HyperSpin you're making a donation not purchasing anything.
fewpeople
08-05-2011, 04:15 AM
i was kinda hoping to start downloading the themes for this weekend, but if im still @ the stage of waiting for payment conf, i got a while to go yet